Customer Service Representative
LaSalle Network
Vernon Hills, IL
LaSalle Network has partnered with a premiere global technology and solutions consulting firm. They are seeking an excited and enthusiastic individual to join their team as a Customer Service Representative. Our client is dedicated to providing excellent products and services to their customers in a variety of fields, from businesses to educational institutions. As a Customer Service Representative, you will provide support to ensure reliable service and seamless product integration.

 Customer Service Representative Responsibilities: 

 Research and/or tracking of orders  Contacting vendors for pricing, order status, tracking, etc.  Expediting a pick on an order or any other distribution request  Expediting of drop ship orders as needed, freight quotes for drop-shipments, parcel and heavy weight shipments  Estimated delivery dates or lead times on products  Updates and status of repair orders  Building solid relationships with other internal departments and vendors  Evaluation of current processes for improvement and work on recommendations with management  Working as a team to manage daily workflow  Handling escalated customer issues when necessary  Answering emails and incoming calls from internal customers as needed 

 Customer Service Representative Requirements: 

 High School Diploma or equivalent  2+ years of Customer Service Experience  Proficient in Microsoft Office applications  Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders  Excellent organizational and creative problem solving skills  Demonstrated resourcefulness with critical attention to detail  History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines  Demonstrated ability to quickly learn new systems and processes and put them into practical use  Excellent typing and data entry skills 

If you feel that you meet the qualifications and requirements for the Customer Service Representative position, please apply today!

Thank you,

Kaleb Krigbaum

Project Manager

LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.