Medical Admin Assistant I
Mass. Eye and Ear (MEE)
Providence
The position of Medical Administrative Assistant (MAA) in Providence, RI and Plainville, MA reports into the Site Manager of the practices. The MAA position will be responsible for providing administrative support to physicians in a high-volume and team-oriented environment in a retinal clinic setting, functioning as the primary interface between patients and providers. Emphasis is placed on the ability to stay organized and to prioritize administrative tasks related to patient care. Role requires management of confidential patient information, scheduling patient appointments, answering phones with the highest level of customer service, checking patients in and out of appointments, collecting copayments, and helping to manage incoming information via phone or fax, triaging and communication with patients regarding follow-up care and results, and managing work queues. We are looking for motivated applicants who can be flexible to work in a fast-paced environment; preference for candidates who are quick learners with excellent computer and customer service skills. Qualifications High school diploma or combination of education and experience required. Prefer 1 year of experience in a medical administrative support position or worked as a medical assistant within a busy medical site or department. Excellent verbal communications skills required for the telephone, interaction with patients and others; strong organizational skills a must. EEO Statement Massachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs. Partner's Healthcare is acting as an Employment Agency in relation to this vacancy.